Mothercare in Kyiv

🕗 Opening hours

Comments 5

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  Krassimir Yankov

  :: 03 February 2018 22:55:32

  AVOID at all costs. This is by far the worst customer experience I have ever had in Ukraine. First, items that were mentioned as available on their website were in fact not available. I didn't know that, so I paid in advance. Instead of apologizing and offering a solution, someone from their customer service department offered me the same item but with visible structural damage from the store! After I expressing my dismay, they offered me another item, which was also damaged. This exchange took several days via e-mail because no one was picking up their phone support line. Finally, I requested to refund my initial payment as the items we wanted were not available at all. This refund took 17 (seventeen) days after I wrote to them numerous times via e-mail. A total disgrace which left a very bad taste. I thought Mothercare was a respected brand but not anymore.

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  Khrystyna Holynska

  :: 17 July 2017 23:54:22

  Загалом хороший якісний одяг, хоч і порівняно високі ціни. Саме у цьому магазині мережі найбільший вибір серед інших

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  Luba Farbey

  :: 05 June 2017 18:31:34

  Достойный магазин. Бывают хорошие скидки.

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  Мар'яна Зелінська

  :: 07 May 2017 08:55:42

  Гарна якість, цікаві модні моделі одягу для дітей від 0 до 10 років. Проходять акції, знижки

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  Ana Chernobyl

  :: 23 March 2017 19:46:41

  Great shop. Has almost everything you need if you have a young child (or need a present for one)